Shop Policies for Cyn Jewelry/Cyn Bergsbaken Jewelry

New this spring of 2022, Cyn Bergsbaken Jewelry now called Cyn Jewelry will be sold on Amazon/handmade under the Cyn Shop.  

https://www.amazon.com/s?k=cyn+shop&i=handmade&crid=3NNE9TLSM09HU&sprefix=%2Chandmade%2C172&ref=nb_sb_ss_recent_1_0_recent

Cynthia will be bringing out some new designs, stones, and pearls in jewelry sets.

If you see something you're interested in or would like to create a custom project, please message me here on this site.  https://www.cynthiabergsbakenart.com

Thank you for your interest.  

Sincerely Cynthia.

Shop policies

Last updated on November 8, 2020.

Shipping

Processing time

The time Cynthia needs to prepare an order for shipping, varies. 

• Upon ordering an item that is non-custom, there will be around 2-3 days before the 

         jewelry is shipped.

• Custom orders expect around 1-4  weeks before shipping.

Please contact Cynthia on the Contact Form located on the homepage before ordering if you 

have any questions.

Thank you-Cynthia

Payment options for Custom

• Secure options with PayPal.  Payment is done before the jewelry item is mailed.

• Or another option, Cynthia will  manually process your order with "Square."

          Payment is done before the jewelry item is mailed.

• Checks can be used, but payment must be sent before the product is mailed.  

          The check will be deposited before the jewelry item is mailed. 

          This insures the check is good.

          

                                   

 

Returns & exchanges

I do not accept returns on custom items.

I do not accept exchanges or cancellations

But please contact me if you have any problems with your order.  If you break your piece of jewelry that you ordered from me, I can repair it for you for a small fee and shipping costs.

More information

Last updated on January 8, 2021. 

Frequently asked questions 

Custom and personalized orders

Processing time for custom items will vary. I will work with you on the selecting 

the project you would want me to create for you. At that time, I can let you know how much 

time I will require.

Care instructions

• I use natural stones/gemstones. These stones cannot be dipped in anti-tarnish 

          chemicals or any other cleaning fluids. This may harm the stones!

• Use a Q-tip with the anti-tarnish solution for cleaning silver metal parts, only.
• Stones can be cleaned with warm water. Please make sure to dry item with a soft towel.

          No rubbing the stones.  Just pat lightly to dry stones.

• Stones can be cleared energetically with intention and water. Please do not use salt with

          the stones.  Salt may ruin some of the stones/pearls.

Gift wrapping and packaging

I can provide gift wrapping for your purchase for an extra fee. 

Choice:

• Christmas gift wrap, $4.00
• All occasion gift wrap, $4.00

What metals, stones, or designs do you have for me to choose from?

I have many gemstones and stones to choose from. You can ask me for a particular

 stone/gemstone.  If I do not have it,  I can purchase it.  The majority of the stones I use

are "natural." 

I use only "precious metals". The metals I use are: 

Sterling silver, Fine silver (nuggets), 14 Kt Gold-filled, and 14 Kt Gold.

I work with: stringing stones/pearls and wire wrapping,  Wire wrapping is an ancient form of making

jewelry.  This form of jewelry is made by bending precious metal wires to create links and pendants.

Can you fix my piece of jewelry I bought from you?

Yes, I can fix your piece of jewelry for a small fee and the cost of shipping it. 

And so, please contact me and I will work with you.

If you have a piece of jewelry that was bought years ago from another shop/seller and it 

needs to be fixed,  I may be able to fix it. 

Charge is $20.00/hour plus shipping costs.  Share a photo of the jewelry piece and I can 

give you an estimate.

***All original content is copyrighted by Cynthia Bergsbaken, Perceptive

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Reiki in the Prairie LLC is a legal Entity under law,  2015.

April 11, 2020

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